Industry: Luxury Goods / Jewellery

Overview

This case study details the deployment of a specialized enterprise resource planning (ERP) platform for a premier jewellery manufacturer and retailer. The platform tracks precious metals and gemstones from raw procurement and refining through design, manufacturing, and multi-location retail distribution.

Business Problem

The client operated with significant operational risk:

• Siloed systems across precious metal purchasing, production workshops, and retail stores made end-to-end tracking difficult.
• Tracking material loss and weight discrepancies of gold and silver during refining and polishing was manual and lacked accountability.
• Inaccurate store stock counts led to security concerns and delayed inventory replenishment.
• Product pricing was static, meaning store prices did not reflect rapid fluctuations in gold and platinum spot market prices.

How MyntiQ Tech Helped

MyntiQ Tech built a custom jewellery ERP system:

• Metal Weight Ledger: Developed a double-entry tracking ledger for metals, auditing weight down to the milligram across refining, casting, and polishing.
• Live Price Engine: Integrated real-time precious metal market feeds, automatically recalculating retail item prices based on spot prices and margins.
• Unified Inventory Management: Created a unified stock system spanning manufacturing centers, vaults, and retail display cases.
• RFID Integration: Implemented RFID-enabled store checkouts and daily vault audits to automate inventory verification.

Business Outcomes Delivered

• Achieved precise, real-time tracking of metal weights, reducing inventory shrinkage.
• Automated spot price updates protected retail profit margins during volatile market shifts.
• Reduced store inventory audit times from hours to minutes, improving store security.
• Optimized manufacturing cycles, matching workshop production schedules with retail sales velocity.