Myntiq ERP App – Support

Myntiq ERP is the mobile app for ERPNext and Frappe HRMS, for iPhone, iPad and Android. Use it to check in with GPS and selfie verification, apply for leave, file expenses, approve requests and work with customers, quotations, orders and invoices — in 13 languages.

Getting started

  1. Install Myntiq ERP from the App Store or Google Play.
  2. Enter your company’s ERPNext server address (for example yourcompany.erpnext.com).
  3. Sign in with the ERPNext username and password your company gave you.
  4. Allow location access so you can check in, and notifications so you hear about approvals.

Common questions

I don’t have a login. Accounts are created by your company’s ERPNext administrator. Ask them for access; Myntiq cannot create accounts for your company’s server.

Check-in says I’m outside the office. Make sure location is set to “Precise” for Myntiq ERP in your phone’s settings, then try again. Your administrator sets the allowed office locations.

Route tracking stops during the day. On Android, turn off battery optimisation for Myntiq ERP. On iPhone, set location access to “Always”.

How do I change the language? Choose your language from the language menu on the sign-in screen or in the app’s settings. Arabic switches the app to a right-to-left layout.

How is my data handled? See the Myntiq ERP App Privacy Policy and our Data Deletion Instructions.

Contact support

Send us a message through our Contact Us page. Mention “Myntiq ERP app”, your phone model and what happened, and include a screenshot if you can.